Use of technology and well thought-out services to increase the competitiveness of companies

HONG KONG, March 3, 2021 / PRNewswire / – With the availability of COVID vaccinations in Hong KongMany companies are preparing to accelerate their business operations again. As the leading insurer for employee benefits in Hong Kong, AXA Hong Kong and Macau has already taken the lead to support its Employees Benefits customers by introducing a series of free benefits upgrades in January. Today AXA Hong Kong and Macau announced that it is taking another step by expanding AXA BetterMe, a holistic wellness platform for mind and body, to all Employee Benefits customers Hong Kong and Macau. All members can use the BetterMe service automatically, free of charge and without registration.

Insured employees and relatives[1] You can enjoy a comprehensive suite of “AXA BetterMe” services related to physical wellbeing, mental wellbeing and chronic disease management anytime, anywhere, simply by accessing the Emma by AXA app. With thoughtful services and technology, AXA and Hong Kong Macau would like to use “AXA BetterMe” to support companies and their employees in becoming a better us.

In addition, AXA strives to provide all-in-one self-services through “Emma by AXA”. From registration to filing claims to medication orders, all of the services related to employee benefits policy are convenient to perform. AXA is aware that digitization is of crucial importance, especially in the context of the new normal. As a result, new features and services have been introduced to improve the digital experience of insured employees and dependents:

  • (New feature) Online registration for exclusive member events
    Event schedules and registration are now available on Emma by AXA. Experienced guest speakers are invited to share current employee wellbeing issues and the latest health information.

  • Outpatient e-claims[2]
    Insured employees and relatives can now submit an outpatient claim (covering both general practitioners and specialists) up to HKD 3,800 about “Emma from AXA”.

  • Benefit entitlement at a glance[3]
    Insured employees and relatives can see the details of their entitlement to benefits by simply registering with “Emma by AXA” to efficiently attend to their medical needs.

The above information is for reference only. For details on product features, contents, terms and exclusions, please refer to the relevant product brochures.

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click Here to download “Emma by AXA”

[1] Only applies to insured relatives aged 18 and over

[2] Billing is subject to the relevant contractual conditions and the performance plan

[3] Only applies to certain guidelines for employee benefits

SOURCE AXA Hong Kong and Macau

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