ICICI Lombard General Insurance, one of India’s leading general insurers, has released the latest results of its India Wellness Index Report. According to the nationwide study, the Wellness Index of India is 66 out of 100. The COVID-19 pandemic has caused India’s wellness quotient to drop by 12 points compared to the previous year. The decrease is primarily due to a decrease in the social and financial wellness aspects felt due to the pandemic.

ICICI Lombard’s survey quantifies consumer wellbeing across six categories, including physical, mental, family, financial, job-related and social wellbeing. The analysis identifies the importance of each of the six pillars and the score in each case. The last round was carried out with 3,866 respondents in 19 Tier I and metropolitan areas.

As the survey shows, after the pandemic year we felt powerless in several ways. From physical and mental health to social and financial wellbeing, nothing seemed to be under control. More than ever, it is important to restore the lost balance and ensure that we cherish every dimension / aspect of life in order to be able to enjoy life to the fullest.

ICICI Lombard has partnered with The Times of India to launch Get Well-thy India so that Indians can assess their wellness status and set out to improve it. This is where you can find out your current wellness score and start your journey to achieving real wellbeing right away because this is real wealth!

On the occasion, Sanjeev Mantri, Executive Director of ICICI Lombard General Insurance Co. Ltd., said: “Immunity and wellbeing have become an important part of our lives, which has led to the adoption of healthier habits and lifestyles. At ICICI Lombard, we strive to support consumers on this path to health and well-being by introducing relevant solutions and platforms. The Get Well-thy India campaign is one step ahead in this direction. This will enable consumers to clearly understand their wellness status on a quantitative level and to enable them to work towards a significant improvement in their general wellbeing. ”

Key findings from the study

Total Wellness Index
Indians believe that physical well-being is most important to their health. Mental wellness and family wellness are the other two aspects that are classified as important. On the other hand, workplace and social wellness have a lower weight in overall wellness. The wellness index for 2020 was 66/100 versus 78/100 in 2019, a significant decrease.

Physical well-being

Physical wellbeing is the most critical driver and carries 41% weight with a score of 72/100. Although consumers show high levels of physical wellbeing awareness, not many indulge in regular exercise. Access to physical infrastructure, e.g. B. gyms, jogging parks, is a challenge, especially for women and lower income groups.

Mental wellness

India lags behind the pathways and support required for mental wellbeing such as counseling support, doctors, helplines, etc., according to respondents. Access to infrastructure for mental wellbeing (64/100) is a major concern, particularly among women and Gen Z. The younger (Gen Z) and older age groups have a lower mental wellbeing index.

Family wellness

Indians do well on the Family Wellness Index (64/100) and seem to have placed a great deal of responsibility on themselves to ensure the well-being of the family. South Zone and the older age group, ie over 45 years of age, lag behind the awareness of family wellness

Financial wellbeing

East and South Zones are less aware of the survey results on how to protect themselves and their families. Naturally, health insurers are more aware of financial wellbeing (52%) than non-insurers (46%).

Wellness in the workplace

Workplace wellness has a lower weight (6%) in the overall wellness score. One of the main research topics is awareness of how to achieve a work-life balance.

Social wellbeing

Social wellness was also assigned little importance (3%) for the derivation of general well-being. With the exception of the west zone, all other zones achieve an average value for social wellness. Despite Covid-19, Gen Z does better in the area of ​​social wellness – presumably with access to virtual socializing via social media and online platforms.


Wellness index of the health insured versus the uninsured


The survey also looked at the wellness ratings for consumers who have health insurance versus consumers who do not have health insurance. People with health insurance had a better wellness index (69/100) compared to 65/100 for non-health insurance holders. 79% of non-health insurance holders were soon considering health insurance or a Covid-19-specific health insurance plan.

ICICI is a leading private non-life insurer in India. They offer their customers a comprehensive and diversified range of products, including engine, health, crop, fire, accident, marine, engineering and liability insurance, through multiple sales channels. The ICICI Lombard Wellness Index is an annual consumer-centric survey that quantifies people’s current health. It serves as a benchmark parameter to capture these unprecedented trends and evolving consumer behavior in various areas of wellbeing. Visit www.getwellthyindia.com to begin your wellness journey by finding out your wellness score. Also find out where you stand against the Wellness Index of India.

Disclaimer: This article was produced on behalf of ICICI Lombard by the Spotlight team at Times Internet.

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