First-class service: Marie Lucas (right), Managing Director of IOT, a high-quality therapy service provider, is a finalist in the “Businesswoman of the Year” category of the IWIB Business Women’s Awards. Photo: Delivered

IOT is a group of experienced occupational therapists, physiotherapists and exercise physiologists who look after the Illawarra and Shoalhaven.

They offer a variety of services that help customers improve their mobility, increase their participation and become more independent. This includes prescribing equipment, home changes, functional assessments, workplace assessments, mobility training, strength and conditioning training, neuromuscular training, and exercise counseling.

IOT was developed by General Manager Marie Lucas, who was named a finalist in the Business Woman of the Year category of the IWIB Business Women’s Awards.

“After having worked as an occupational therapist in many work environments for 30 years, I know what I liked about certain organizations, what got the best out of me and what didn’t work so well,” said Marie.

“I have applied this experience to the development of IOT, which takes a holistic approach to customer care and brings together practitioners from different disciplines. Occupational therapists, physical therapists and exercise physiologists work as a team to ensure that every IOT customer is well looked after and cared for. Service. “

IOT uses industry best practices, as well as the latest technologies and approaches, to solve customer challenges. You started working in the National Disability Insurance Scheme (NDIS) and Lifetime Care in 2017 and your team has extensive clinical experience working with these clients.

IOT understands that every customer is different and needs an individual approach to support them on their recovery journey.

“We support NDIS participants to better understand their own bodies and special needs and to achieve their goals so that they can get more out of life,” said Marie.

The business is growing rapidly and now has a team of over 30 allied health practitioners. They were selected for their commitment to customer-centric outcomes, with an emphasis on treating the person rather than the condition.

“I am very proud of our team and the work culture we have established. The company is delivering great results for our customers and is growing exponentially,” said Marie.

“My goal at IOT is to maintain a work environment and work culture where employees can truly thrive. This includes making them feel comfortable giving feedback to management to improve our services or solve problems that are affect our ability to provide high quality therapy services.

“I firmly believe in supporting professional development. This approach has enabled IOT to recruit and retain very talented and highly motivated therapists.”

IOT recently opened a new state-of-the-art Capacity Building Center specially designed for people with disabilities. It is the first of its kind in Wollongong.

It provides a center with state-of-the-art technology and facilities for people with disabilities to build functional capacities and improve their quality of life in a safe, inclusive environment.

Marie said she was honored and excited to be selected as a finalist in the IWIB Awards.

“It recognizes the hard work I have put in with the support of our great team to provide the best possible service to customers and shows the positive contribution we are making to the community.”

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